Job Type: Full time – Non-exempt (40 hours/week); PTO and benefits
Summary: Drive Engineering is currently seeking qualified candidates to work as Operations Analysts at a transportation operations facility at our client site in Jersey City, New Jersey. The Operations Analysts will work in rotating shifts to support a 365-day environment and provide 24/47 coverage.
The job responsibilities are as follows:
- The Analysts are responsible for gathering and analyzing information on real-time conditions on the NY/NJ/CT regional transportation network and the northeast corridor. This information is obtained from a wide range of sources, including transportation agency contacts, police/local agency contacts, scanners, and Intelligent Transportation Systems implemented in the operations center.
- The Analysts confirm the information with the operator of the facility involved, evaluate the significance of the incident and its effect on various agencies, distribute the information to the affected agencies, and provide follow-up support and information to all agencies.
- The Analysts are responsible for identifying ways for agencies to notify the public of transportation-related problems by facilitating the sharing of resources such as highway advisory radio (HAR) or Variable Message Signs (VMS) among the agencies.
- The Analysts will monitor and operate the client’s Intelligent Transportation Systems (including but not limited to Closed-Circuit Television, travel time data, HAR, VMS, and TREX, the system for data entry) to rapidly obtain information on the regional transportation network, distinguish false alarms from actual incidents, ensure that the appropriate operating and police agencies are notified, and provide accurate and timely information to the agencies.
- The Analysts are responsible for maintaining accurate logs of all actions taken related to their functions during their shifts.
- The Analysts are also responsible for identifying, and performing preliminary troubleshooting of mechanical, electrical, or system problems that may cause false alarms or missed incidents, or otherwise render the systems ineffective.
Minimum Qualifications:
- High school diploma or GED
- Ability to read/comprehend/understand maps (GIS/GPS)
- Knowledge of the transportation networks
- Ability to identify most major bridges/tunnels & interstates throughout the NY/NJ/CT region.
- General familiarity with transit systems (major transit hubs as well as associated lines/branches for the various commuter rail lines.
- Ability to analyze data (graphs, trends, information on maps, charts, etc.)
- Computer skills (proficient in Microsoft Word with working knowledge of other products including Excel, PowerPoint).
- Ability to multi-task in a fast-paced environment and work in high pressure situations.
- Excellent written and verbal communication skills
- Self-starter
- Valid Driver’s License
- Ability to work independently and as part of a team
- Understand concept of a 24/7/365 workplace
- Rotating shifts
- Potential for mandatory overtime
- Work holidays
- Work weekends
- Work extended shifts (12 hours)
Preferred Qualifications:
- Familiarity with traveler information systems (511, travel time information, speed data)
- Prior experience in a traffic operations center
- Familiarity with transportation jargon (ITS, ICM, Connected Vehicle systems)
- Strong knowledge of NY/NJ/CT roadways, bridges and tunnels
- Monitoring/understand broadcasts (TV, radio traffic reports, Police & Fire scanners)
- Familiarity with crowdsourcing.
As a small and growing firm, Drive Engineering is committed to investing in the professional development of our staff. We are looking for key project staff members to work closely with public clients and prime contractors. The position is an opportunity to be in a cutting edge field within an expanding company.