Pennsylvania Turnpike Commission, Traffic Incident Management (TIM) and Emergency Management Services

---

Drive is providing comprehensive statewide Traffic and Incident Management Support Services for the Pennsylvania Turnpike. Projects include the development, deployment, and maintenance of a statewide E-Learning program for Pennsylvania’s SHRP2 Traffic Incident Management training. As part of this contract, the Drive team also provided TIM training to internal and external stakeholders as well as Standard Operating Guidelines for the Turnpike Traffic Operations Center and training video production for Turnpike maintenance personnel. 

Drive’s current initiative includes supporting the development of the Pennsylvania Safety Transportation and Research Track (PennSTART). PennSTART is a state-of-the-art training and testing facility intended to address the transportation safety and operational needs of Pennsylvania and the Mid-Atlantic Region.  For this project, Drive developed a Concept of Operations document and provided the management of stakeholder engagement and meeting coordination. Additional work includes support in the development of system requirements and business plan documentation.

Drive is also a key team member for the Pennsylvania Traffic Incident Management Enhancement (PennTIME) program, a traffic safety effort launched by PennDOT, the Pennsylvania Department of Health, Pennsylvania State Police, the Pennsylvania Emergency Management Agency, and the Pennsylvania Turnpike Commission. Dive is currently providing administrative and organizational oversight for this initiative.

Additional projects include: development of a gas distribution program and other service enhancements for the PTC Safety Patrol Program; review of Traffic Management Plans; development of best practices for Authorized Service Providers related to Turnpike customer service and billing; TIM training to internal and external stakeholders; development of TIM Guidelines and the overall TIM Program; modernization of the PTC’s “Plan X” detour program; facilitation of incident After Action Reviews; and assisting during activations of the Turnpike Command Center and PEMA.